Masterbuilt Customer Service in Columbus, GA

If you’ve been looking for a local Household Cooking Equipment business to purchase a product from, you may have come across Masterbuilt customer service, Inc. in Columbus, GA. Their phone number has been independently verified by GetHuman users in Columbus. This number goes to voicemail about 40% of the time.

Masterbuilt Manufacturing, Inc. is a local Household Cooking Equipment business

For 44 years, Masterbuilt Manufacturing, Inc. has built quality cooking equipment for the home. The company began in 1973 with a propane fish cooker, and today their line of products ranges from electric smokers to fryers and grills. They also manufacture automotive accessories. Their mission is to create products that make life easier and create a sense of community. In 2005, they launched an outdoor cooking division, Outdoor Leisure Products, and have stayed true to their commitment to innovative design and quality.

Located in Columbus, GA, Masterbuilt Manufacturing, Inc. has a large range of products in their online store and in a local hardware store. If you’re looking for a grill or smoker, you can find their entire line at Ace Hardware.

It recalls about 41,000 gas-fired smokers

A company called Masterbuilt has recalled about 41,000 gas-fired smokers because the fuel hose can come loose and pose a fire hazard. The company, based in Columbus, Georgia, recommends that consumers stop using these smokers immediately and replace the PVC gas hose with a rubber one. The company is offering free replacement hoses for these smokers. According to the Consumer Product Safety Commission, there have been five reports of the hose coming loose. In addition to the fire risk, consumers should keep in mind that a faulty hose can damage their property.

Another hazard involving Masterbuilt smokers involves the hose failing to connect to the smoker. There have been five reports of the gas hose disengaging, resulting in a fire. Fortunately, there have been no injuries reported in these incidents. However, consumers should be aware that it is possible to return these smokers for a refund.

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